Raving Fans

Author: Kenneth Blanchard
Publisher: Random House Audio; Abridged edition
ISBN: 0739309536
Language: English
Formats: Hardcover,Paperback,Audio CD, Abridged, Audiobook, CD,Unknown Binding,
Category: Books,Business & Money,Small Business & Entrepreneurship, FREE Shipping,

Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Raving Fans

This book is written in "parable" or story telling format and is different to read for most people. If you have read the best seller One Minute Manager or Leadership and the One Minute Manager it is written in comparable form. I have read both of the prior books.
First off, the book basically talks about customer service (vs. goal setting & reward/punishment in the one minute manager) and how companies need to offer exemplary service to create Raving Fans, as the authors title it. I was simply hoping to get one good idea/thought out of the book and I did. It was EXCEPTIONALLY easy to read, as I read the 132 pages in about 2.5 - 3 hours total. The book has a lot of dead space and big font so you aren't getting tons of "filler." The authors try to focus on one business issue and address it succinctly.
This book is good and bad depending on what you expect to get out of it.
It is good because (1) anyone can read this book (2) customer service is horrible in today's environment so it is timely (3) The book provides great illustrations and (4) The authors get the point across.
Having said that, they never talk about the business implications of what the characters do. They say that customers love their service or product but they negate to talk about the cost implications. Business is about making money, not being loved by everyone. I love great service and all the frills but, at the end of the day, I have to make it worth the investment to the business owner.
Yes, our economy is very much about selling an experience to someone, but there are cost implications to having carpeted floors in grocery stores and full service gas stations that don't price their gas more expensively.

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  Raving Fans
  Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

  
  

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  Driving Loyalty
  In Driving Loyalty, you’ll get an inside look at how Enterprise began operating these three distinct brands in a way that ultimately led to rising profitability and some of the highest customer and employee satisfaction scores in the ...

  
  

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  The Art Of Raving Fans
  In The Serious Business Owner's Guide For THE ART OF RAVING FANS, Shivir lays out some very specific things any business can put to immediate use to Shivir Takshak grow their bottom line profits. Just a few of the things you'll learn in this ...

  
  

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  Lead with LUV
  " She is Colleen Barrett, President Emeritus of Southwest Airlines. Lead with LUV is an extraordinary, wide-ranging conversation between Barrett and the legendary Ken Blanchard, author of The One Minute Manager.

  
  

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  Fans Not Customers
  But to amaze and delight your customers and clients isn't easy, and requires constant work and innovation - this book, generously scattered with examples and case studies drawn from Vernon Hill's own experience shows how it is to be done.

  
  

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  Think Like a Rock Star: How to Create Social Media and Marketing Strategies that Turn Customers into Fans, with a foreword by Kathy Sierra
  Foreword by Kathy Sierra, cocreator of the Head First book series Mack Collier is a social media strategist, trainer, and speaker who specializes in helping companies better connect with their customers via social media.

  
  

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  Leading at a Higher Level, Revised and Expanded Edition
  From start to finish, this book extends Blanchard's breakthrough work on delivering legendary customer service, creating "raving fans," and building "Partnerships for Performance" that empower everyone who works for and with you.

  
  

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  The On-Time, On-Target Manager
  The On-Time, On-Target Manager is the story of Bob, a typical middle manager who puts things off to the last minute.

  
  

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  Small Business Big Pressure
  Raving. Fans. These customers love the company. How do we know? They told us in a survey. This survey is called the Net Promoter Score. It is one of the most efficient and widely used surveys by companies around the country. Once a year  ...

  
  

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  Kaching Auto Sales Training Manual
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  The Power of Consistency
  Praise for The Power of Consistency "I read Weldon Long's Power of Consistency and highly recommend the book. It has a message that instructs you to live a better life.

  
  

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  Servant Selling
  Servant Selling Concept #2 SERVING THE RAVING FANS WAY! Sally had the whole group say out loud – THE RAVING FANS WAY! Then she said, “This is what really put EXCELLENT WAY AUTOMOTIVE GROUP on the map and helped us ...

  
  

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  Launching New Products
  Raving fans describes customers who .... purchase and believe in our products and people are loyal and passionately recommend you to colleagues provide unsolicited praise and suggestions to the company will forgive poor quality and will ...

  
  

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  People Upgrade
  The importance of the Raving Fan concept I felt the terminology of a raving fan was superb and it explained the difference between satisfying a customer and actually turning them into a raving fan. The raving fans* title has gone through this ...

  
  

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  Unstoppable
  In our small businesses it's very important for us to find ways of developing our satisfied customers into loyal customers and then into raving fans. If I take my wife for a meal and the meal comes on time, it is what we ordered and the food tastes  ...

  
  

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  How To Turn Your Passion Into Profit
  In any of my businesses, I don't want regular customers. I want raving fans. I want loyalists. that's my goal. I'm not always able to convert every customer into a raving fan, but I'm able to convert enough of them that my businesses have become ...

  
  

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  Customer Love
  And to this day, I enjoy a triple grande with whipped Caramel Macchiato three times a week (at least)...all thanks to that passionate customer I met in the Atlanta airport! According to Ken blanchard and Sheldon bowles, who wrote Raving Fans, ...

  
  

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  How Fit Is Your Business?
  Raving fans look for ways to improve your business's success and are willing to participate beyond a vendor-client relationship. They see themselves as an integral part of your growth and will support you in a down market. All businesses  ...

  
  

Unleash the Power Within Pdf

Author: Tony Robbins
Publisher: Simon & Schuster Audio/Nightingale-Conant; Unabridged edition
ISBN: 1442352663
Language: English
Formats: Audible,Audio CD, Audiobook, CD, Unabridged,
Category: Books,Self-Help,Personal Transformation, FREE Shipping,

Multi-million copy bestselling author Anthony Robbins’ Unleash the Power Within is now available as a retail audio CD for the first time.

The power was given to you at the moment you were born. Its source is unlimited. And when you seize it, you’ll have everything you need to create a life filled with more passion, excitement, confidence, and joy than you’ve ever dreamed.
     Isn’t it time to Unleash the Power Within and claim your extraordinary potential? How do you really want to live? What are you most excited about? What are you grateful for? Do you often feel “stuck” in your life? Are you unable to make changes or break through past beliefs? We often look outside ourselves for these answers. When we do, we give away our power. It’s time to find your own answers…uncover your own internal motivations…and set your own rules!
     In Anthony Robbins’ exciting live audio seminar Unleash the Power Within you’ll discover how to transform your limiting beliefs, adding new meaning and depth to your life. You’ll learn to tap into your deepest, most personal resources, to become all that you truly desire and deserve. And when you begin to claim the abundant rewards your future has in store, you’ll not only make a remarkable improvement in your life—but consequently, in our world. In Unleash the Power Within Tony shows you how to live your life not by hope…not by chance…but by design.

Multi-million copy bestselling author Anthony Robbins’ Unleash the Power Within is now available as a retail audio CD for the first time.

The power was given to you at the moment you were born. Its source is unlimited. And when you seize it, you’ll have everything you need to create a life filled with more passion, excitement, confidence, and joy than you’ve ever dreamed.
     Isn’t it time to Unleash the Power Within and claim your extraordinary potential? How do you really want to live? What are you most excited about? What are you grateful for? Do you often feel “stuck” in your life? Are you unable to make changes or break through past beliefs? We often look outside ourselves for these answers. When we do, we give away our power. It’s time to find your own answers…uncover your own internal motivations…and set your own rules!
     In Anthony Robbins’ exciting live audio seminar Unleash the Power Within you’ll discover how to transform your limiting beliefs, adding new meaning and depth to your life. You’ll learn to tap into your deepest, most personal resources, to become all that you truly desire and deserve. And when you begin to claim the abundant rewards your future has in store, you’ll not only make a remarkable improvement in your life—but consequently, in our world. In Unleash the Power Within Tony shows you how to live your life not by hope…not by chance…but by design. Unleash the Power Within Pdf

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  Unleashing the Power of Digital Signage
  Implement a successful content strategy that optimizes the return-on-message performance of your digital signage program.

  
  

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  The Art of Living Foundation
  Chicago, IL: University of Chicago Press. Robbins, Anthony (2014). 'Unleash the Power Within'. Available at: http://ift.tt/28QR2Ox 2014UPWSanJoseBrochure.pdf (accessed 8 October 2014). Robertson, Roland ( 1985).

  
  

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  MONEY Master the Game
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  Use the Goodbye Debt Spell. Feeling powerless? Try the Spell for Strengthening Self-Worth. This handy guide helps you understand the cycles of nature, discover the mysteries of magick, and unleash the power and passion within!

  
  

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  Unleash the Power of Vision in Your Work and Your Life Ken Blanchard, Jesse Stoner ... Paperback, 168 pages, ISBN 978-1-57675-153-4 PDF ebook, ISBN 978 -1-60509-339-0 Ken Blanchard, John P. Carlos, and Alan Randolph The 3 Keys to Empowerment Release the Power Within People for Astonishing Results Ken ...

  
  

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  Google Power
  This URL can point to a web page, an image, a PDF file, or any other type of web resource. The second part of a link is the anchor text, enclosed within double quotes. Anchor text is typically a brief description of what the URL points to, though ... 16. Google. Power: Unleash. the. Full. Potential. of. Google. The Invisible Web.

  
  

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  Hadoop: The Definitive Guide
  It also provides illuminating case studies that illustrate how Hadoop is used to solve specific problems. Looking to get the most out of your data? This is your book.

  
  

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  The Llewellyn Complete Book of Psychic Empowerment
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Awaken The Giant Within Pdf

Author: Anthony Robbins
Publisher: Simon & Schuster Audio
ISBN: 0671582089
Language: English
Formats: Kindle,Hardcover,Paperback,Audible, Abridged,Audio CD, Abridged, Audiobook, CD,Unknown Binding,
Category: Books,Health, Fitness & Dieting,Mental Health, FREE Shipping,

From the master of personal power--a date with destiny...

"I know that no matter where you are in your life, you want more! No matter how well you're already doing or how challenged you now may be, deep inside you there lies a belief that your experience of life can and will be much greater than it already is. You are destined for your own unique form of greatness..."

Anthony Robbins already has unlocked the personal power inside millions of people worldwide. Now in this revolutionary new audio production based on his enormously popular Date with Destiny™ seminars, Robbins unleashes the sleeping giant that lies within all of us -- teaching us to harness our untapped abilities, talents and skills.

The ultimate program for improving the quality of every aspect of your life -- personal or business, physical or emotional -- Awaken the Giant Within gives you the tools you need to immediately become master of your own fate.

From the master of personal power--a date with destiny...

"I know that no matter where you are in your life, you want more! No matter how well you're already doing or how challenged you now may be, deep inside you there lies a belief that your experience of life can and will be much greater than it already is. You are destined for your own unique form of greatness..."

Anthony Robbins already has unlocked the personal power inside millions of people worldwide. Now in this revolutionary new audio production based on his enormously popular Date with Destiny™ seminars, Robbins unleashes the sleeping giant that lies within all of us -- teaching us to harness our untapped abilities, talents and skills.

The ultimate program for improving the quality of every aspect of your life -- personal or business, physical or emotional -- Awaken the Giant Within gives you the tools you need to immediately become master of your own fate. Awaken The Giant Within Pdf

Hi all, I originally wrote a review for this book back in 1998.

See 'Easy and exciting to read, with amazing results., January 11, 1998

Reviewer: A reader'

That was me! At that time I was back in the UK and finishing up in University. In my original review, I emphasised how easy it is to apply the lessons that Mr. Robbins suggests in this book. Having recently reviewed the posts near to mine, I noticed something very interesting. Very few posts have been marked as 'helpful' where the post is giving the book a positive review. But WOW! Look at all the 'helpful' agreements for all those that have something negative to say about it!!

Those people who say nothing good about it, obviously haven't applied the everyday principles to their lives, to help themselves. Now, I'm not suggesting that one should solely rely on just this book for all their advice. Indeed, one should seek confirmation from other sources if needed. But, since reading the book, almost 8 years ago; and giving the review nearly 7 years ago; I have to tell ya, whenever I've hit bad patches, I've referred to the teachings of Mr. Robbins and put myself back on track!!

Almost 15 years ago I lost everything I had to my then partner. She took the lot, including our daughter, whom she later gave up for adoption. To this day I have never been able to trace her. (Lots of reasons stand in the way). I tried for several years to get over the depression, even seeking counselling from therapists. Nothing worked. I realised, only I know ME like ME! Mr. Robbin's book helped me understand areas of my life that were in a mess. It helped me to sort them out. In essence, what it did was help me discover myself and my OWN learning processes of success in ALL areas. Including beating severe depression.

I know that Tony Robbins is often the butt of jokes in many circles, but there is no way that you can deny his charisma and passion for what he does. It's also important to recognize that his advice actually works. I think that I was one of the skeptics who avoided Tony Robbins and his books as best I could. But, after listening to him speak in person with a friend of mine, I realized that he wasn't just some kook trying to sell books. Instead, he was offering actionable, practical advice about turning your life around. Awaken the Giant Within is a book that I desperately needed. My life was falling off the rails and it didn't look like I was going to be able to get it back on track. But, after reading this book and following Robbins' principles, I have been able to set out an action plan and achieve all of my goals in the process.

A good complement to Robbins' book is 21 Things You Should Give Up To Be Happy. This is a very clear, concise exploration of the 21 vital things that everyone needs to just let go. Like Tony Robbins' suggests, we all have the power within ourselves to make actionable and practical changes to your life. Many of these changes need to come about as a result of letting things go. For instance, one piece of advice in the book says that we should "Give Up Trying To Please Everyone Else Besides You." I think it's very important to realize that you're never going to please everyone. Everything you do is bound to make someone angry even if you might think the action is neutral. There is literally no way to please everyone and worrying about pleasing everyone will get you nowhere.

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  A guide based on the author's "Awaken the Giant Within" offers suggestions for everyday living to encourage readers to take control of their lives and initiate change and growth by altering beliefs

  
  

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  Notes From A Friend
  Based on the concepts and stories in the bestselling AWAKEN THE GIANT WITHIN and UNLIMITED POWER, Anthony Robbins shows us how quick and simple it can be to take charge of your life. 'Vintage Tony Robbins.

  
  

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  Hitler's Second Book
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  Awaken the Giant Within
  The acknowledged expert in the psychology of change, Anthony Robbins provides a step-by-step program teaching the fundamental lessons of self-mastery that will enable you to discover your true purpose, take control of your life, and harness ...

  
  

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  No Shortcuts to the Top
  As Viesturs recounts the stories of his most harrowing climbs, he reveals a man torn between the flat, safe world he and his loved ones share and the majestic and deadly places where only he can go.

  
  

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  Robbins Basic Pathology
  Robbins Basic Pathology has helped countless students master the core concepts in pathology. This 8th Edition continues that tradition, providing outstanding, user-friendly coverage of the latest information in the field.

  
  

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  Trust Works!
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  Communication from the Inside Out
  com/docs/press-releases/obesitpress-release.pdf. Accessed May 1, 2008. Generation Xborn 1965 1980: http://www.valueoptions. com/spotlight_YIW/ gen_x.htm. Accessed April 30, 2008. Robbins A. Awaken the Giant Within: How to Take ...

  
  

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  The Number That Changed My Life
  Robbins, Anthony, Awaken The Giant Within. New York, New York: ... Collins, 165 Chapter26:The Chicago Scheme 4. http://ift.tt/1eN8t2X departments/securities/administrative_actions/2010/september/ donncoppens_top.pdf 5.

  
  

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  The Executive Guide to Healthcare Kaizen
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  Black Hole Focus
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  The Quality Paradigm
  Charter http://ift.tt/1W6lw4s Values_Charter.pdf Quoted at FM 22-100 US Army Field Manual 2. http://ift.tt/1Owxtia adlsc/view/ ... Awaken the Giant Within (FreePress: New York 1991), pp. 216 - 218 ...

  
  

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  2011-4, September 2011. http://ift.tt/1UVhYzs files/cbofiles/ attachments/09-07-2011-Large-Scale_Refinancing_ Program.pdf (accessed 10 October 2011). Renton, Alex. 'The Truth ... Awaken the Giant Within, 2003 ed. New York: A ...